Mainul Hoque
Operations and Strategy Leader | Vendor Management | CX Strategy | E-commerce
- Role
- Global Operations Leader at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Global Operations Leader
Dec 2022 — Present · Bengaluru, IN
Education
Symbiosis Institute of Business Management, Pune
MBA - Master of Business Administration
Skills
- Resource Management
- Sla
- Program Management
- Software Documentation
- Sdlc
- IT Operations
- Sourcing
- Vendor Management
- Outsourcing
- Transition Management
- Business Process Improvement
- Project Management
- Management Consulting
- Consulting
- Business Intelligence
- Analytics
- Requirements Analysis
- Agile Methodologies
- Management
- IT Strategy
- Customer Satisfaction
- Training
- Call Centers
- Knowledge Management
- IT Service Management
- Change Management
- Quality Assurance
- Bpo
- Operations Management
- Service Delivery
- Business Analysis
- Customer Experience
- Performance Management
- Crm
- Itil
- Team Leadership
- Erp
- Project Planning
- Process Management
- Team Management
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