Mainak Chakraborty
Billing Analyst at BT & EE
- Role
- Senior Billing Analyst at BT Group
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Mainak Chakraborty
Energetic and optimistic customer service representative with over 5.7 years of…
Experience
Senior Billing Analyst
Mar 2021 — Present · Kolkata, IN
Resolve the queries of the customers by going beyond the limits along with complaints, cancellations, upgrades, billing and resolutions.• Top advisor of the entire floor 4 times and recognized by the Director and Site leader of India.• Supporting team members and helping them to learn the process quickly and easily.• Providing support and comprehensive product / service information to customers• Build relations with customers and assist customers in making purchasing decisions.• Maintain the KPI and achieve the target more than it’s required
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