Jennifer M.
Driving Revenue & Relationships Across Sales, Success & Ops | CRM & Process Strategist | Turning Insights Into Growth
- Role
- Account Manager at Aya Healthcare
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Jennifer M.
Bilingual sales and client success professional with 20+ years of experience driving revenue growth, operational efficiency, and customer satisfaction in the tech and healthcare IT industries. Known for building scalable processes that align sales strategy with execution, improving retention, and enabling data-driven decisions across the customer lifecycle.Throughout my career, I’ve partnered with cross-functional teams - from sales and product to marketing and support - to streamline workflows, improve onboarding, and empower both direct and partner sales channels. My background includes success in quota-carrying roles and strategic account management, giving me a strong understanding of what high-performing sales organizations need to thrive.Whether enabling teams through CRM optimization, analyzing pipeline and forecasting data, or aligning post-sale strategy with measurable KPIs, I bring a proactive, solutions-oriented mindset and a consistent track record of exceeding performance targets.Core Strengths: Sales Operations & Enablement Strategic Account Management & Expansion Client Retention & Lifecycle Strategy Partner Enablement & Channel Growth Salesforce CRM & Reporting SaaS & Hybrid Cloud Environments Cross-Functional Collaboration & GTM Execution
Experience
Account Manager
Nov 2025 — Present · Austin, TX, US
Education
St.Edward's University
B.A., International Business and Spanish
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