Maimouna
IT Specialist | Cyber-Security
- Role
- Technical Support Agent at Rdi Corporation
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Maimouna
IT Support Professional with multi-linguistic proficiency; possesses various experience in client servicing with nearly 9 years of Technical and Customer Service experience; Highly organized, ethical individual with a great focus on value maximization.
Experience
Technical Support Agent
Nov 2021 — Present · KY, US
Delivered superior customer service by employing critical listening to understand customers’ complaints and devised creative solutions to ensure their satisfaction
Education
City University of New York-College of Staten Island
Associate's degree, Computer Science
New Dorp High School
High school diploma, Business and Technology
2006 — 2010
Borough of Manhattan Community College
Associate's degree, Business Administration and Management, General
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