Maileen Calhoun
Supervisor, Systems Configuration (Remote)
- Role
- Supervisor, System Configuration at Optum
- Location
- Pensacola, FL, US
- LinkedIn followers
- 500 followers
About Maileen Calhoun
Configuration analyst with 3.5 years of HealthRules Payer (HRP) experience. 2 years as a Supervisor. I have an additional 20 years of direct management experience as the sole owner of a staffing agency and as an agency recruiter. I specialized in staffing for support/background extras for casting calls. As well as recruiting for temporary to direct hire in the manufacturing, call center, and medical industry. Specialties: Business opportunities | Consultation | Recruiting | Staffing | Agile Methodologies | Lifelong Learner | HRP Configuration | EncoderPro What’s next? Let’s talk Let’s win
Experience
Supervisor, System Configuration
May 2020 — Present · Pensacola, FL, US
Supervise Configuration team of analysts.Utilize Azure DevOps to monitor and query work items.Analyze complex business requirements and provide solutions for HealthRules Payer Implement and direct cross training schedulesDirected the creation of SOP’s for reusable workflow processesReduced support hours by analyzing current billable projects and redirecting efforts to those projects.Identify gaps in business requirements using technical expertise and unit acceptance testing.Spearheaded the API process for new accounts and benefit plans. Trained configuration peers on API process.
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