Maia H.

About Maia H.

As an Engagement Manager at Akamai Technologies with over three years of experience in cybersecurity and risk management, I lead strategic enterprise vulnerability reduction programs for public-sector and regulated industries. My work focuses on integrating advanced security capabilities, including WAF, DDoS mitigation, and Zero Trust, into client environments to strengthen operational resilience and compliance. Leveraging expertise in firewall rule optimization, URL protection strategies, and data-driven Power BI reporting, I deliver measurable improvements in risk management and compliance. My collaborative approach ensures alignment with organizational goals while empowering clients to make informed, strategic decisions.

Experience

1. Engagement Manager - Public Sector

   Akamai Technologies

   Feb 2023 — Present · Charlotte, NC, US

   Led enterprise vulnerability management and risk reduction programs for multiple Fortune 500 clients. • Integrated Akamai WAF, DDoS, and Zero Trust controls into client security frameworks. • Designed URL protection and firewall rule optimization strategies, reducing attack surface by 35%. • Developed Power BI dashboards to visualize vulnerability closure SLAs, improving compliance by 25%.

Education

• Missouri State University

  Bachelor of Applied Science (B.A.Sc.), Information Technology Project Management

  2005 — 2005

• University of Arkansas at Little Rock

  Bachelor of Applied Science (B.A.Sc.), Marketing with emphasis in Spanish

  1999 — 2004

• University of South Florida

  Master of Entrepreneurship in Applied Technologies, Entrepreneurship/Entrepreneurial Studies

  2008 — 2009

• Cornell University

  Leadership in the Publich Sector, Organizational Leadership

• University of Arkansas at Little Rock

  Bachelor of Applied Science (B.A.Sc.), International Business (2004)

  2000 — 2004

Skills

• International Sales
• Technology Integration
• Time Management
• Software Documentation
• Sql Server Integration Services (Ssis)
• Business Analysis
• Continuous Improvement
• Mobile Telephony
• Data Center Operations
• Networking
• Wpan
• Customer Service Management
• Crm
• Itil
• Analytics
• Logistics
• Customer Satisfaction
• Business Strategy
• Management
• Pricing
• Microsoft Office
• Enterprise Resource Planning (Erp)
• Business Planning
• IT Service Management
• Mac Protocols
• Telecommunications
• Analysis
• Cross-Functional Team Leadership
• Project Management
• Business Process Improvement
• Strategy
• Team Leadership
• Project Planning
• Leadership Development
• Financial Analysis
• Information Technology
• International Business Strategy
• Sap Products
• M2m
• Marketing