Molly Holmquist
Customer Service Expert | Operations Manager | Streamlining Workflows & Supporting Growth
- Role
- Hmong Interpreter at LanguageLine Solutions
- Location
- Fresno, CA, US
- LinkedIn followers
- 500 followers
About Molly Holmquist
My Favorite Quote of all time:\"Closed mouth don\'t get fed\". Get out there and…
Experience
Hmong Interpreter
Oct 2024 — Present · Remote, CA, US
Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner-Participate in online, video and audio training sessions-Deliver interpretation services via video and expediently type data on a dedicated device, such as a laptop, desktop computer, mobile phone, or tablet, in order to perform the essential functions of the job-Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions-Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Education, Finance and Law-Speak clearly in both languages using proper pronunciation, enunciation and polite expressions-Maintain a professional demeanor throughout the video and audio interpreting sessions at all times-Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls-Maintain punctuality and availability during scheduled work hours-Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission-Demonstrate commitment to cultural sensitivity and working in a diverse environment.
Education
Geekwise Academy
n/a, HTML, CSS, SCSS, Javascript, PHP, Bootstrap
2019 — 2020
Heald College
Associate's degree, Business Administration with an emphasis in Criminal Justice
2006 — 2007
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