Mahta Monsef
Field IT Support @Elections Ontario
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WORK HISTORY
Field IT Support @Elections Ontario
Provided on-site technical support at 200+ polling locations and executive offices, ensuring the seamless operation of election systems.Troubleshot and resolved hardware, software, and connectivity issues, minimizing downtime and ensuring uninterrupted voting processes.Guided election staff through step-by-step system operations, providing clear instructions and hands-on support to ensure smooth functionality.Ensured the integrity of voting systems, verifying proper setup, conducting final checks, and addressing last-minute technical challenges.Collaborated with executive officers and election staff, delivering efficient IT support to facilitate a successful and secure election process.
EDUCATION
Seneca Polytechnic
Diploma of Education, Computer Technology/Computer Systems Technology
ABOUT MAHTA MONSEF
Greetings! I\'m Mahta Monsef, a graduate student in Computer Systems Technician (CSN) major at Seneca College. As a passionate learner, I\'ve embraced tutoring to reinforce my knowledge and assist fellow students on their academic journeys. With a substantial background in customer service, I\'ve cultivated strong communication and problem-solving skills. These experiences have taught me the value of empathy and effective solutions. Beyond the classroom, I\'ve navigated various tech domains, from Cisco and Microsoft to Linux. The highlight was an engaging Raspberry Pi project, where I crafted a motion sensor, honing my creativity and analytical thinking. Boasting a consistent 4.0 GPA underscores my commitment to excellence across two Seneca semesters. I\'m committed to staying ahead in the ever-evolving tech landscape. I\'m eager to connect with tech enthusiasts, industry experts, and innovative minds. Let\'s collaborate and contribute to the exciting world of technology!
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