Mark Howden
Head of Data and Analytics @Santander Private Banking
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WORK HISTORY
Head of Data and Analytics @Santander Private Banking
London, GB
Head Data and Analytics Private Bank of Santander.Delivering the long term Data strategy for the Private Bank, including digital dashboards, migration to the cloud, digital customer onboarding and a data self service layer for all of our business lens.
EDUCATION
Sheffield Hallam University
systems modelling, BSC(Hons)
University of Westminster
MBA, MBA part time
king George V Sixth Form
A levels, Maths,statistics, Computer studues
SKILLS
ABOUT MARK HOWDEN
I am a highly motivated and experienced Global Manager with a high level of business acumen coupled with a strong technical background in infrastructure design. I have a proven track record in implementing and maintaining electronic trading systems at a global level with high transactional volumes. With over 20 years’ experience in the management of development and infrastructure teams in the finance services sector.I have a demonstrable customer and service focus, good interpersonal and communication skills, and I thrive in environments requiring strong technical prowess, leadership, direction and staff motivation. I have managed budgets in excess of £2million, and managed global teams of 70 specialists across 3 continents.Key Skills• Strong track record of using data analytics, statistics and insight in a commercial environment to drive value from customer data. • Proven ability in deploying customer segmentations and predictive models. • Experience in managing post campaign analysis process and driving continual improvement in CRM activity. • Experience of data manipulation in large relational databases i.e. databases comprising of billions of records. • Able to effectively communicate statistics and data analysis to a non-technical audience. • Experience in effectively managing a team of analysts.
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