Mahmood M
- Role
- Manager of Operations at Groupon Shared Services Private Ltd
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Mahmood M
A customer service professional bringing 11+ years of experience in implementation…
Experience
Manager of Operations
Groupon Shared Services Private Ltd
May 2023 — Present
Ensure all operations are carried on in an appropriate, cost-effective way\\\\nImprove operational management systems, processes and best practices\\\\nHelp the organization’s processes remain legally compliant\\\\nFormulate strategic and operational objectives\\\\nManage budgets and forecasts\\\\nPerform quality controls and monitor production KPIs\\\\nRecruit, train and supervise staff\\\\nFind ways to increase quality of customer service
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