Mahmood Khadeer
World Wide Support Engineering Leader | Microsoft Modern Work
- Role
- World Wide Support Engineering Leader Microsoft Modern Work at Microsoft
- Location
- Redmond, WA, US
- LinkedIn followers
- 500 followers
About Mahmood Khadeer
As World Wide Support Engineering Leader for Microsoft Modern Work Customer Service & Support, I Lead a technical support organization servicing SMB, Enterprise and Partners for Microsoft Modern Work covering - Office, SharePoint, Exchange, Teams, Skype, Outlook Microsoft Intune and System Center Configuration Manager. I am Leading a Global team of over 600 FTE and 2500 Vendors. Our goal is to help our customers and Partners achieve more and realize their full potential. We will always be there for our customers where and when they need us.
Experience
World Wide Support Engineering Leader Microsoft Modern Work
Nov 2021 — Present · Redmond, WA, US
As World Wide Support Engineering Leader for Microsoft Modern Work Customer Service & Support, I Lead a technical support organization servicing SMB, Enterprise and Partners for Microsoft Modern Work covering - Office, SharePoint, Exchange, Teams, Skype, Outlook Microsoft Intune and System Center Configuration Manager. I am Leading a Global team of over 600 FTE and Vendors. Our goal is to help our customers and Partners achieve more and realize their full potential. We will always be there for our customers where and when they need us.
Education
University of Washington
Master’s Degree, Computer Science and Cyber security
2013 — 2016
National Institute of Technology Warangal
Bachelor of Technology - BTech, Mechanical Engineering
1980 — 1984
University of Washington
Masters, MBA
2002 — 2004
Skills
- Strategy
- Strategic Partnerships
- Cloud Computing
- Saas
- Go-to-Market Strategy
- Turn Around Management
- Start-Ups
- Software Engineering
- Vendor Management
- Marketing Strategy
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