Mohamed Ahmed

Head of Customer Success, Americas @Canva |Former Workday CS Leader

Role
Head of Customer Success, Americas at Canva
Location
Austin, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mohamed Ahmed

Data-driven leader with over 18 years of experience leading in various aspects of Customer Success at multi-billion dollar SaaS organizations. Proven ability to combine vision, creativity, and strong business acumen to set strategic directions, create processes, drive productivity, and emphasize value to our clients. Possess a deep understanding of SaaS and Customer Success fundamentals pre & post IPO.

Experience

  1. Head of Customer Success, Americas

    Canva

    Nov 2025 — Present · Austin, TX, US

Education

  • Santa Barbara College of Law

    Juris Doctorate

  • UC Santa Barbara

    Bachelor of Arts - BA, Political Science

Skills

  • Perforce
  • Program Management
  • Gotoassist
  • Cloud Computing
  • Lead Generation
  • Vendor Management
  • Family Law
  • Strategic Planning
  • Management
  • Team Building
  • Onboarding
  • Microsoft Excel
  • Citrix
  • Technical Support
  • Mentoring
  • Salesforce.com
  • Sales Enablement
  • Saas
  • Data Analysis
  • Client Services
  • Cross Functional Relationships
  • Project Management
  • Technical Leadership
  • Cross-Functional Team Leadership
  • Solution Selling
  • Customer Support
  • Gotomeeting
  • Sales Process
  • Team Management
  • Telecommuting
  • Instructor-Led Training
  • Leadership
  • Training
  • Public Speaking
  • Customer Relationship Management (Crm)
  • Strategy
  • Business Process Improvement
  • Go-to-Market Strategy
  • Professional Services
  • Enterprise Software

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Mohamed Ahmed — Head of Customer Success, Americas at Canva in Austin, TX, US | Unifers