Mahindar Singh
Chief Operating Officer @ Bright Hat | SMP, Service Delivery
- Role
- Chief Operating Officer at Bright Hat
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Mahindar Singh
With over 25 years of experience in the healthcare and data analytics domains, I am a…
Experience
Chief Operating Officer
Dec 2012 — Present · Tamil Nadu, IN
In my critical role, I spearhead the development of a world-class Knowledge process outsourcing (KPO) operation, placing a strong emphasis on data analytics knowledge, skills, and abilities (KSAs). Guided by a people-first culture, our utmost priority is to ensure the success of our clients. As the leader, I am accountable for assembling and overseeing our BI & BA team, driving the implementation of forward-looking and state-of-the-art data analytics staffing solutions. Operating globally, I leverage analytically grounded insights, growth strategies, and optimization techniques to maximize performance impact for Bright Hat.Furthermore, I serve as the lead liaison, fostering seamless coordination between our sales and client relationship teams. With an unwavering dedication to excellence, my objective is to continuously enhance our organization\'s capabilities, delivering cutting-edge solutions that drive success for our valued clients. We have successfully embraced AI technology, leveraging effective prompt engineering to bolster our productivity and overall effectiveness
Education
Benchmark Six Sigma
Black Blet Certified, Six Sigma Methodology and its implementation
Indian Institute of Management, Calcutta
SMP, Executive Program on Senior Management
2011 — 2012
ICFAI University
Master in Business Management, Management
Project Management Institute
PMP, Project Management
Sambalpur University
Bachelor of Commerce (B.Com.), Mathematics and Statistics
1987 — 1990
Institute of Cost Accountants of India
Inter, Cost Accounting
Skills
- Change Management
- Leadership
- Outsourcing
- Cross-Functional Team Leadership
- Testing
- Customer Relationship Management (Crm)
- New Business Development
- Software Development
- Strategy
- Business Development
- Six Sigma
- Operations Management
- Management
- Vendor Management
- Project Management
- Coaching
- Crm
- Team Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.