Mahin Rashid

Director, Customer Experience, Change Management & Process Optimization @Vancity

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Director, Customer Experience, Change Management & Process Optimization @Vancity

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EDUCATION

2021

San’yas: Indigenous Cultural Safety Training Program

Certificate

N/A

Dialogues in Action

Certificate in Organizational Leadership

N/A

The University of British Columbia

American Sign Language

2019 — 2021

UBC Sauder Continuing Business Studies

Change management certificate

N/A

Simon Fraser University

Bachelor of Arts - BA

SKILLS

Community DevelopmentLeadershipCommunicationTime ManagementFundraisingEvent ManagementVolunteer ManagementProposal WritingPublic SpeakingEvents CoordinationEvent PlanningRelationship ManagementProject ManagementNon-ProfitsPhilanthropyCommunity Outreach

ABOUT MAHIN RASHID

I am an experienced leader with a track record in strategic planning and implementation, change management, process improvement, and communications. I enjoy working in ambiguity - understanding where an organization is, its vision for the future, and determining how to get there. I love delving into sticky problems that have historically been hard to solve. I have the ability to engage a variety of partners, create buy-in for change and move people towards a common goal. I create clarity and help people understand their role in achieving the bigger picture.

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Mahin Rashid — Director, Customer Experience, Change Management & Process Optimization at Vancity in Vancouver, BC, CA | Unifers