Mahesh Kumar
{AI, API and Automation} Technical Support Specialist {MCA) Amity 2022-24 | IIT 2024-2026 (Executive-MBA)| ex-AWS Technical Business and Developer Customer Support Associate
- Role
- Ai, Api & Automation Technical Support Specialist at Zapier
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Mahesh Kumar
IITian | 6+ years global customer support and AI analysis experience via various…
Experience
Ai, Api & Automation Technical Support Specialist
Apr 2025 — Present · IN
Provided technical support by extracting logs and analyzing customer issues to enhance user experience. • Leveraged SQL, Code By Zapier, and APIs to automate processes, resulting in significant time savings. • Implemented AI-driven solutions and webhooks, leading to real-time impacts on customer satisfaction.
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