Mahi Bhardwaj
Analyst
- Role
- Analyst at HCLTech
- Location
- Meerut, UP, IN
- LinkedIn followers
- 500 followers
About Mahi Bhardwaj
Currently I m working in hcl tech as Analyst. I have knowledge about python,sql,html,manual testing.
Experience
Analyst
Feb 2023 — Present · Noida, IN
Responsible for Providing Support for any of the below Cisco [cucm,cuc] and Avayacommunication manager.Working in service now a tool for tracking all the service requests, incidents, charges & problems related to the Active Directory and resolving the same within the SLA period.Performs group policy backup & recovery and manages administrative templates.Communication manager.System Manager/session manager.AVP/System Platform.Understanding of Session Initiation Protocol.Knowledge of Windows OS, Linux, and basic networking.Primarily involved in incident Management Problem.Coordinating with various stakeholders and vendors for various issues and resolving themeffectively.
Education
Dr. Apj Abdul kalam technical university
B. Tech
2018 — 2022
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