Mahheka Khanna
Sales Associate @Sunglass Hut
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WORK HISTORY
Sales Associate @Sunglass Hut
Generated over in sales within 5 months by delivering exceptional customer service and leveraging upselling techniques tailored to client preferences.• Built lasting client relationships through personalized recommendations, contributing to repeat business and enhanced customer satisfaction.• Collaborated with team members to uphold a premium in-store experience, consistently aligning with luxury brand standards.
EDUCATION
Shiv Nadar School
High School Diploma
York University
Counselling and Mental Health Certificate
York University
Bachelors Of Arts (Honours)
ABOUT MAHHEKA KHANNA
Hi, I’m Mahheka, a Psychology Honours graduate with a Counselling and Mental Health Certificate, and 3 years of experience in sales, client relations, and healthcare-focused environments. I’ve worked in settings ranging from luxury retail to hospital ER volunteering, bringing together my background in psychology and my ability to connect with people in meaningful ways. My experience spans onboarding patients and clients, supporting care teams, managing sensitive information, and ensuring individuals feel heard and supported - all while maintaining efficiency and accuracy in fast-paced environments. In retail, I generated over $900K in sales by focusing on more than transactions - I listened, understood needs, and built trust. In healthcare, I bring that same skill set to supporting patients, coordinating processes, and fostering clear, compassionate communication between individuals and teams. Whether managing administrative systems, coordinating schedules, assisting with patient navigation, or facilitating outreach, I combine empathy with structure to deliver results. My training in psychology allows me to read situations, anticipate needs, and adapt quickly - vital skills in both client-facing and clinical support roles. I’m passionate about bridging human connection with operational excellence to improve healthcare experiences for patients, families, and professionals. Let’s connect!
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