Maheshwar Prasad Verma
Customer Service Manager Technical Support @Pioneer Furnaces Private Limited
Signup · Get unlimited contacts
WORK HISTORY
Customer Service Manager Technical Support @Pioneer Furnaces Private Limited
IN
Service Manager-Customer Services:Projects & Services Understand customer requirements and facilitate effective communication between departments such as Design and Engineering. Implement best practices in Service,To enhance revenue streams and secure spare part orders. Establish and standardize SOPs across Service, E&C (Erection & Commissioning). Train and mentor team members to elevate technical and operational capabilities. Resolve customer complaints through continuous improvement of service delivery.Improve Customer Satisfaction Index and build a loyal customer base.
EDUCATION
DPL HSSC DHARSIWA-RAIPUR
HSSC, PCM
DPL HSC DHARSIWA-RAIPUR
HSC, ALL
Bhilai Institute of Technology Kendri, Raipur
Bachelor of Engineering - BE, Electrical and Electronics Engineering
ABOUT MAHESHWAR PRASAD VERMA
An accomplished and versatile engineering professional with a robust background in Electrical and Electronics Engineering. Demonstrated history in the steel manufacturing, solar power, and customer service (technical support) industries. Proficient in team management, leadership, customer service and technical support, technical documentation, project management, plant maintenance, ISO, TPM, SAP, ERP, CRM, MS Office, Power BI, Visor Service Portal,Asset Performance Management.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.