Mahesh Sai Ommina

About Mahesh Sai Ommina

Manager, Wipro Consulting with strong functional expertise in Electricity Utilities and Oracle Utilities CC & B / C2M, specializing in customer-centric business process design across the end-to-end customer lifecycle.Experienced in shaping CX-driven CRM and billing processes that balance regulatory compliance, market messaging, and operational efficiency. Key areas include new connections, customer onboarding, change of legal entity, contract renewals & termination, billing, and customer communications.Passionate about designing seamless customer journeys by aligning utility market rules, Oracle Utilities capabilities, and CX best practices, while acting as a bridge between business stakeholders and technical teams.

Experience

1. Manager

   Wipro

   Feb 2026 — Present · Bengaluru, IN

Education

• Sri Chaitanya College of Education

  Intermediate, MPC

  2009 — 2011

• Sri Vivekananda High School

  X-Standard, SSC

  1999 — 2009

• SRM IST Chennai

  Bachelor’s Degree, Mechatronics, Robotics, and Automation Engineering

  2011 — 2015

Skills

• Integration Testing
• Oracle Utilities Customer Self Service
• Java
• Microsoft Office
• Teamwork
• Team Management
• Oracle Customer Care and Billing
• Leadership
• Sql
• Management
• Html
• C++
• Soapui
• Microsoft Powerpoint
• C
• Programming
• Manufacturing
• Hp Qtp
• Windows
• Marketing
• Matlab
• Solidworks
• Powerpoint
• Microsoft Excel
• Robotics
• Oracle Utilities Customer Care and Billing
• Microsoft Word
• Event Management
• Business Strategy
• Public Speaking
• Oracle Application Testing Suite
• Testing