Mahesh Kumar

About Mahesh Kumar

With 5 years of project management experience, I excel in overseeing project lifecycles, consistently delivering exceptional results within tight timelines. My career revolves around collaboration with internal teams and clients, ensuring projects meet deadlines and maintain top quality. As a dedicated project manager, I lead successful project kick-off meetings, engaging teams and clients to gain insights into deliverables and timelines. I set functional schedules, ensuring on-time completion. A key strength is my proficiency in C++ programming. I use this to coordinate and program surveys with Toluna Start, customizing projects for clients. This enables me to critically review questionnaires, seeking clarifications for seamless execution. Additionally, I excel in project coordination within high-volume, fast-turnaround environments, collaborating with Sales, Research, Sampling, Survey Programming, Data Processing, Support, and Quality Assurance teams. I provide valuable client recommendations on survey flow and design, ensuring objectives are met. Quality assurance is central to my work. I meticulously test surveys for flow, programming logic, and quota capture, leaving no room for errors. I rigorously review survey links for quality and accuracy before client approval. Throughout my career, I\'ve honed troubleshooting and creative problem-solving skills. I identify cost-effective solutions to challenges during execution. My proactive,\'can-do\' attitude has earned a reputation for delivering under pressure. Building strong relationships is essential. I maintain these with clients, colleagues, and peers throughout the project lifecycle. Regular client reporting ensures satisfaction and trust in my abilities. I possess excellent interpersonal and communication skills, fostering effective teamwork and clear project objective communication. I thrive in a collaborative environment and am known for seamless teamwork. Proficiency with Microsoft tools, including Outlook, PowerPoint, Word, and Excel, enhances efficiency. My knowledge of market research methodologies adds depth to understanding client needs. In summary, my career showcases dedication to project excellence, technical proficiency in programming, strong interpersonal and communication skills, and proactive problem-solving. I\'m eager to bring my expertise to new challenges and deliver exceptional results.

Experience

1. Senior Project Manager

   Toluna

   Mar 2022 — Present · IN

   Support junior/newer PMs with troubleshooting Provide consultation & suggesting best approach for each program Troubleshoot & know when to escalate Mentor & train junior/newer staff Acts as back-up on programs run by teammates Develop strong relationships with clients Demonstrate strong analytical/problem-solving/organizational skills Demonstrated ability to multi-task while working independently in a fast-paced environment Keep clients informed with frequent progress updates Anticipate any issues and provide solutions to clients Maintain program files, including complete documentation and audit trail Manage workload successfully by planning & prioritizing all tasks & programs Train clients on Toluna systems/programs & assist with troubleshooting Ownership of entire programs as main CS contact for client and internal teams

Education

• Delhi University

  Bachelor of Technology (BTech)

  2013 — 2017