Mahesh Krishnan

Lead AVP-WFM

Role
Lead Avp- Transformation Wfm at HSBC
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Mahesh Krishnan

A proven and experienced individual in Operations Management, P&L Management Vendor/…

Experience

  1. Lead Avp- Transformation Wfm

    HSBC

    Apr 2021 — Present · Bangalore Urban, IN

Education

  • MIBM Global

    Master of Business Administration - MBA

    2017 — 2019

  • J.N.R

    B.com

    2006 — 2009

Skills

  • Mis
  • Employee Engagement
  • Workforce Management
  • Recruiting
  • Pre-Sales
  • Leadership
  • Business Process Improvement
  • Human Resources
  • Bpo
  • Business Intelligence
  • Contact Centers
  • Transition Management
  • Six Sigma
  • Process Improvement
  • Forecasting
  • Customer Satisfaction
  • Training
  • Management
  • Planning
  • Service Delivery
  • Business Analysis
  • Call Centers
  • Business Development
  • Operations Management
  • Business Analytics
  • Outsourcing
  • Customer Retention
  • Customer Experience
  • Team Management
  • Sla
  • Project Planning
  • Vendor Management
  • Analytics
  • Telecommunications
  • Call Center
  • Analysis
  • Performance Management
  • Crm

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Mahesh Krishnan — Lead Avp- Transformation Wfm at HSBC in Mumbai, MH, IN | Unifers