Mahesh Thirupal
Client Success Manager | Driving Growth & Retention | Building Scalable Offshore Development Teams at Flipkoins
- Role
- Client Success Manager at Flipkoins
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Mahesh Thirupal
With over 8 years of industry experience, I currently serve as a Client Success Manager at Flipkoins, where I help startups and growing companies achieve long-term success by aligning their technology needs with cost-effective, high-quality offshore development solutions.At Flipkoins, I partner closely with founders, CTOs, and business leaders to understand their unique challenges, ensuring seamless onboarding, transparent communication, and measurable results. With a background in client acquisition, relationship management, and HR support, I bring a people-first approach that drives trust, retention, and growth. What I Do:Build and nurture strong client relationshipsBridge business goals with tailored development team solutionsEnsure smooth onboarding, delivery, and ongoing supportDrive customer satisfaction and long-term retention Areas of Expertise: Client Success | Offshore Development Teams | Account Growth | Stakeholder Management | IT Services | HR Coordination
Experience
Client Success Manager
Mar 2025 — Present · Bengaluru, IN
As a Client Success Manager I am responsible in building strategic partnership, driving customer satisfaction, creating long-term value for both the company and its clients. Acting as a trusted advisor to clients, ensuring their IT goals are understood, prioritized, and achieved Driving adoption and usage of services while ensuring alignment with business objectives Uncovering new opportunities for value-add services, leading to account growth and client retention🤝 Coordinating with delivery, engineering, and support teams to guarantee high-quality outcomes Proactively solving challenges before they become problems, ensuring long-term satisfaction and success
Education
Vanavani Matriculation Higher Secondary School
Commerce, Business Mathematics
Gurunanak college
Bachelor of Commerce - BCom, Accounting and Finance
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