Mahesh Soman
Senior Client Manager @Williams Lea
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WORK HISTORY
Senior Client Manager @Williams Lea
Kochi, IN
at Williams lea, Mahesh is leading the delivery of critical business support services, for an leading Investment Bank. • Drive client satisfaction by ensuring timely deliverables aligned with SLAs and KPIs.• Partner with stakeholders to enhance service quality and identify process improvement opportunities.• Success Criteria: Achieved consistent SLA compliance, strengthened client trust, and streamlined delivery workflows.
EDUCATION
University of Calicut
Bachelor of Commerce - BCom, International Finance
ABOUT MAHESH SOMAN
Dynamic and results-driven Manager with 17 years of progressive experience driving client…
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