Mahesh Reddy

Service Delivery Manager @Amdocs

Atlanta, GA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2017 — Present

Service Delivery Manager @Amdocs

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Atlanta, GA, US

SKILLS

Mobile DevicesSoftware Development Life Cycle (Sdlc)Telecommunications BillingInvoicingSoftware DevelopmentSoftware Project ManagementProgram ManagementSdlcAgile MethodologiesSqlVasBilling SystemsData WarehousingAgile Project ManagementTestingTelecommunicationsSoaManaged ServicesBssOracle

ABOUT MAHESH REDDY

Over 20 years of experience in Software Development and Program Management with 12 years in Managerial gradesVast experience with Modernization transformation projects:1) Solution Architecture2) End-to-end Software development life cycle of BSS solutions3) Program Management4) Build to production transition.Experience in delivering solutions with DevOps & Agile methodology, Experience with Kubernates platform, Micro Services, CICD Pipeline and setting production monitoring for Micro Services platform Experience in managing Global IT Service Delivery for Telco Service provides in US & APACSpecialization in onboarding new accounts1) Service management (ITIL framework)2) Application management3) Production release and deployment management4) Innovation through automation & tools implementationStrategic planner, with ability to build high performance teams and manage organizational change process Strong interpersonal skills and ability to influence internal and external stakeholders across geographies and matrix teams

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