Mahesh Nair

Senior Sales Executive @Imagicaaworld Entertainment

Andheri, IN

Handling business for current & new partner’s channel• Helping in resolution of discrepancies• Guiding Agents/Customers on service related issues/queries/complaints• Sourcing Business/MonthBefore transferring to B2B Department, Handling the Park (Sales & Marketing) Coordinator profile• Liaising with other departments and the client to provide the service most suitable to the client’s needs, cost and time• Assisting the sales team, focusing mostly on assisting the Group Sales• Responding efficiently to any online or telephone queries in a calm and friendly manner• Working closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly• Overseeing any supercharger and evaluating any alterations to both external and internal staff• Coordinating with lead guest all the time and assisting them for their group visit• Taking every opportunity to maximize sales by Up-selling F&B and Retail• Owning of any group guest complaint and ensuring they are taken care off• Ensuring all the opportunities are maximized to attract future visits of the group or individuals from the group• Assisting in-park marketing activities