Mahesh Nair

Product Owner-2 Servicenow Ai @Comcast

Philadelphia, PA, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2022 — Present

Product Owner-2 Servicenow Ai @Comcast

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Philadelphia, PA, US

EDUCATION

2004 — 2008

Osmania University

Master of Computer Applications - MCA, Computer Science

SKILLS

Incident ManagementNetwork Operations Center (Noc)Service-Level Agreements (Sla)Process Improvement ProjectsItil CertifiedData Center ManagementIT StrategyJavaSoftware Development Life Cycle (Sdlc)ScrumProcess TransitioningXmlIT Service ManagementChange ManagementBusiness ContinuityCustomer Relationship Management (Crm)ItilItil Process ImplementationProblem ManagementData Center RelocationRequirements Analysis

ABOUT MAHESH NAIR

Information technology professional with 13+ years of functional experience in service industry in the areas of IT Service Management, IT Service & Support for Infrastructure, Application, Data analysis, project management, business analysis in banking and Cable & Telecommunications industries.Experienced in implementing ITSM Process (Incident, Problem, Change, Request fulfillment ) for multiple customers.Reputation for ability to manage concurrent projects, strong organizational IQ, approachability and high energy level.

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