Mahesh Kattimani

Relationship Manager @Phoenix Technology

Bengaluru, IN

A Relationship Manager at a technology company typically plays a crucial role in managing and maintaining relationships with clients or customers. Their primary responsibility is to serve as a key point of contact between the company and its clients, ensuring that both parties have a strong and positive business relationship.Here are some key aspects of a Relationship Manager\'s role:Client Management: Relationship Managers build and nurture relationships with clients, understanding their needs, expectations, and business goals. They serve as a trusted advisor, providing guidance and solutions to help clients leverage technology effectively.Communication and Coordination: Relationship Managers facilitate clear and effective communication between the client and internal teams, such as sales, support, and product development. They ensure that client requirements are effectively communicated and executed.Customer Success: Relationship Managers are focused on ensuring the success of their clients. They collaborate with clients to understand their long-term goals and align technology solutions to meet those objectives. They work to drive customer loyalty and satisfaction.

Pillai Institute of Management Studies and Research

Master of Business Administration - MBA

University of Mumbai

Bachelors of science

University of Mumbai

Higher secondary school certificate