Mahesh Kadam

About Mahesh Kadam

Mahesh is a passionate technologist with core technical experience of 18+ years. He loves connecting and working with customers to help them address their key business problems using the best-in-class application performance monitoring platform. • He delivers successful projects, provides constant guidance, and becomes a trusted advisor so that the customers spend less time fixing issues and more time driving value, innovation, and creativity to deliver outstanding digital experiences to their end-users.• Excellent customer interaction and presentation skills (ability to clearly communicate to different audiences and deliver a message in a concise, professional manner)• Ability to educate customers on the value of our products and build trusted advisor relationships at all levels of the organization.• Mahesh has proven record of working with the Product Engineering Teams on enhancing the product capabilities with rich feedback from customers.

Experience

1. Senior Technical Manager - Technical Account Management (Tam)

   Harness

   Mar 2025 — Present

Education

• S.E.S. College of Engineering, Kopargaon, University of Pune

  BE, Electronics

  1999 — 2002

• Symbiosis center for Distance Learning (SCDL)

  PGDIT, Information Technology

  2007 — 2009

Skills

• IT Service Management
• Integration
• Application Performance Management
• Hp Openview
• Requirements Gathering
• Networking
• Incident Management
• Project Management
• Servicenow
• Requirements Analysis
• Appdynamics
• Windows
• IT Automation
• Automation
• Service Management
• Service Desk
• Management
• Pre-Sales
• Hp Business Service Management
• Application Monitoring
• Infrastructure
• Assessment of Enterprise Monitoring Environment
• Vendor Management
• Solution Architecture
• Service Delivery
• Global Delivery
• Itil
• IT Facilities/ Infrastructure Managemen
• IT Operations
• Monitoring Tools Solution Design