Don Maher

Director of Customer & Operational Services @Anglian Water Services

Peterborough, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Director of Customer & Operational Services @Anglian Water Services

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Huntingdon, GB

Business Unit Director accountable for delivering customer services to 7 million water and water recycling consumers in the East of England and Hartlepool areas. Leading diverse teams across the Customer and Operational Services Directorate including Domestic Customer Services, Developer Services, Non-household Services, Operational Management, Smart Metering and Operational Technology.

EDUCATION

2000 — 2005

University of Limerick

Bachelor of Arts (B.A.), Public Administration

SKILLS

Business TransformationWastewater TreatmentContract ManagementProject DeliveryComplianceCrmBusiness Process ImprovementPolicyProgram ManagementWater TreatmentSmart MeteringWaterChange ManagementStakeholder ManagementTeam LeadershipProject PlanningWholesaleCompetition LawProject ManagementCompetitive AnalysisContract Negotiation

ABOUT DON MAHER

Experienced People Leader demonstrated through a history of working in the utilities industry. Skilled in strategy development and successful implementation in competitive utility markets. Focussed on customer outcomes and ensuring a great service to Retailers and Development Customers worth £320m per annum. Currently, an elected Non-Exec Director of Market Operator Limited who operate the largest water market in the world.

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Don Maher — Director of Customer & Operational Services at Anglian Water Services in Peterborough, GB | Unifers