Mahender Pala

Group COO @Omega Hospitals

Hyderabad, TG, IN
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WORK HISTORY

Jan 2024 — Present

Group COO @Omega Hospitals

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Hyderabad, IN

EDUCATION

1996

CAT Informatics

Post Graduate Diploma in Computer

1996

MIT - Pune

MDBA-Marketing

1997

IBMR - Pune

Master of Business Administration (M.B.A.), Masters in Management Sciences, Marketing

1994

Osmania University

Bachelor's degree, BSc. (Sciences)

2017 — 2018

Harvard Business School

Master's Degree, Managing Health Care Delivery

2007

Symbiosis Institute of Management Studies

Post Graduate Diploma in Hospital & Healthcare

2014

Indian Institute of Management Bangalore

Marketing and Branding - Executive Course

ABOUT MAHENDER PALA

Mahender Pala, a versatile healthcare management professional with an experience in areas of Business Operations, developing clinical talent pool, key role in group expansions and handling multi geography teams - both operations & business development. With high flavor in business development vertical, took up new challenging role in business operations (Chief Operating Officer). Responsible for EBIDTA and P&L management of the hospital with a key focus on financial performance, annual budgeting, cost reduction initiatives,building synergies amongst the various Non Clinical and Clinical Functions, performance review analysis,review patient satisfaction analysis, to achieve & maintain NABH & NABL accreditations / affiliations, on boarding VC’s, building teams in different geographies, proactively supporting the marketing campaigns in sync with sales and marketing teams. Has notable track record in developing overall business for the flagship unit executing the key strategies planned, managing large teams in multi geographies and penetrate new markets. Academic credentials, including Post Graduation in Hospital & Healthcare Management at Symbiosis, master’s in management sciences at IBMR, Pune & also pursued specialized program “ Managing Healthcare Delivery” from Harvard Business School – Boston, all these attributes make him confident in problem solving and aid him in swift & effective decision-making.Mahender has an excellent academic record. He has been awarded as “Star Alumnus- 2016” at Symbiosis Institute of Management Sciences, Pune, Maharashtra.Currently working as Group COO at Omega Hospitals - spread across 9 locations in 4 states. Earlier associated with -(1) MR Narayana Hospitals as Chief Operating Officer (2) AMRI Group of Hospitals as CMO & Facility Head for the flagship facility,(3) Group General Manager, Business development for CARE Hospitals (4) Cluster Head for Business Development at Gleneagles Global Hospitals (IHH Healthcare) driving Transplant program and other quaternary care services across the country.

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