Mahendar Kumar Surner

AVP Operations | Accenture

Role
AVP Operations at 埃森哲
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers

About Mahendar Kumar Surner

Currently serving as a Service Delivery Lead at Accenture, I manage a global team of over 350 associates across India, Malaysia, and Japan, driving operational excellence in the Trust & Safety domain for a large-scale Content Review project. My role involves strategic oversight of operations and quality, ensuring policy compliance, risk mitigation, and consistent delivery of high-quality moderation services. I collaborate closely with cross-functional teams and client stakeholders to align service delivery with evolving platform standards and user safety expectations, while fostering a culture of accountability and continuous improvement.With nearly two decades of experience across Digital Marketing, Sales, Business Analysis, and Banking Operations, I bring a well-rounded perspective to content governance and platform integrity. My expertise spans project transitions, change management, training, and stakeholder engagement, enabling me to lead complex initiatives.

Experience

  1. AVP Operations

    埃森哲

    Sep 2023 — Present · Hyderabad, IN

Education

  • Shadan Degree College for Men

    Bachelor's degree

    1997 — 2000

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Mahendar Kumar Surner — AVP Operations at 埃森哲 in Hyderabad, TG, IN | Unifers