Mahek Sindhva

WORK HISTORY

EDUCATION

ABOUT MAHEK SINDHVA

I’m a results-oriented marketing professional transitioning from a strong foundation in customer service. With almost a year of experience in client servicing, resolving customer needs and building trust, I’m adept at communication, negotiation and managing relationships — skills honed in high-volume customer-facing. I’m now seeking opportunities in brand solutions, creator/influencer marketing and client servicing where I can combine my service-oriented background with creative marketing strategy to deliver impact. If you’re looking for someone who understands both the customer and the brand side, let’s talk.•Managed 70–90 customer interactions daily, with >95% positive feedback.•Simplified complex policy language into easy-to-understand terms, boosting client satisfaction and referrals.•Exceeded monthly target by 25% for 3 consecutive months, generating good revenue.•Collaborated with sales teams to identify upsell opportunities, contributing to incremental revenue.