Mahek Shah

About Mahek Shah

Results-driven Business Analyst with over 3 years of experience in gathering and documenting business and functional requirements and leading the implementation of complex software applications. Proven expertise in analytical problem-solving, gap analysis, and providing functional leadership in both Waterfall and Agile environments. Adept at working closely with internal and external clients to enhance operational efficiency and effectiveness. Proficient in SQL queries, Oracle SQL Developer, and data modeling.• Adept at working with diverse stakeholders to transform business processes, with a strong background in project management methodologies. Certified in Business Analysis Professional (CBAP) and experienced in Agile methodologies.• Results-driven with extensive experience in business impact analysis, budget management, and sales compensation programs. Adept at collaborating with cross-functional teams and external partners to drive key business decisions through data-driven insights.• Proficient in both Waterfall and Agile (Scrum) software development methodologies, seamlessly managing and conducting sprint ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinements.• Expert in eliciting customer requirements through workshops, interviews, and analysis of historical data, with extensive experience in gathering and documenting technical requirements within an agile framework.• Strong technical documentation skills, adept at crafting comprehensive User Stories, Use Cases, Test Cases, Business Requirement Documents (BRD), Functional Specification Documents (FSD), and Systems Requirement Specifications (SRS).• Significant proficiency with User Acceptance Testing (UAT), Integration Testing, System Testing, Black Box Testing, GUI Testing, Back End Testing, Browser Compatibility Testing, and Application Testing• Proficient at writing complicated SQL queries to access data from numerous columns using joins to do database testing in Oracle and SQL Server platform as well as performance tuning and indexing.• Ability to analyze and interpret complex data, creating clear and actionable insights through effective communication. Proficient in business intelligence tools such as Tableau and Power BI. • Hands-on experience with complex projects involving change management, regulatory compliance reporting, data management, ETL processes, SAP, Oracle Cloud ERP (HCM), M365 and COTS implementation and data warehousing.

Experience

1. Configuration Analyst

   Sun Life

   Sep 2025 — Present · Gurugram, IN

Education

• Fanshawe College

  Postgraduate Degree, Business Analysis

• U.V.Patel College of Engineering - India

  Bachelor of Technology - BTech, Computer Engineering