Mahbobullah Rahmani
Retail Customer Service Associate
- Role
- Retail Customer Service Associate at FedEx
- Location
- Alexandria, VA, US
- LinkedIn followers
- 500 followers
Experience
Retail Customer Service Associate
Jan 2024 — Present · Tysons Corner, VA, US
Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need- Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services- Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs- Ensures all customer problems are resolved quickly and to the satisfaction of the customer- Takes complex customer orders using order systems and provides accurate pricing information- Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels- Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents- Maintains a safe, clean and orderly retail Store
Education
Panjab University
Master of Business Administration - MBA, Banking and Insurance Management
2019 — 2021
MIT School of Business
Bachelor of Business Administration - BBA, Business/Commerce, General
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