Mahaveer Rajpurohit

About Mahaveer Rajpurohit

A thoughtful professional who has demonstrated successful leading and mentoring of cross-functional teams to maximize productivity. Experienced interfacing will all levels of management. Excellent communicator builds strong client relationships, experienced in delivering presentations and documenting requirements. Skilled leader with more than 19+ years of experience in managing Operations and Customer Care activities,Hands on experience in setting up new process.Highly skilled in managing operations for customer care projects.Liable for Customer Service/Acquisition, Outbound, Sales, Inbound, DTH, Back office, E-commerce campaigns, service delivery. He has extensive experience in driving business growth / profits and managing large cross functional global teams. Strategy Design and Execution Business Planning Business Development Operations Management - Service Delivery Project Management Setting the growth vision in terms of exceeding internal & external customer requirements, working out strategies to meet business objectives, maintaining the motivational levels of the employees, sourcing and career planning of large teams and managing client relationships. Specialties: Process Management, Operations Management, Quality Management, Team Management, Client Servicing,Project management,Training,Managing projects. Customer Service,Telecommunication

Experience

1. Service Delivery and Process Excellence

   DataFlow Group

   Dec 2022 — Present

Education

• Ramjas Sr Sec school

  Schooling, Commerce

  1987 — 2000

• Delhi University

  Bachelor of Commerce (B.Com.), Graduation

  2000 — 2003