Sanjeet Mahato

About Sanjeet Mahato

Hello! I\'m thrilled to share my journey in the tech world, which began after I completed my. During my time as a at, I honed my skills in securing hosting environments, resolving issues like Server Hardening and, and delivering efficient technical support for web hosting. Proficient in Linux, I managed hosting environments using, and panels, with a strong focus on website migrations, backup strategies, and troubleshooting. I\'m excited to now be working as a at, where I provide specialized technical support for web hosting. My role involves managing and, and resolving critical issues related to, and. I utilize tools like, and, while offering client support through and. In my current role, I also manage and maintain, focusing on server configuration, software installation, security management, and troubleshooting, often using shell commands for efficient problem resolution. I leverage my Linux expertise to implement robust security measures, monitor servers using, and handle critical tasks such as user account management, file systems, and backups.I\'m continually enhancing operational efficiency through and technologies while supporting seamless website management, including, mail configuration, and SSH access.With a passion for, I\'m dedicated to building my skills in these areas, staying up-to-date with the ever-evolving tech landscape. Outside of work, I’m an avid traveler, drawing inspiration from new experiences, and a fan of sci-fi movies, which fuel my creativity. I\'m always eager to connect with fellow tech enthusiasts, explore new opportunities, and collaborate on projects that push the boundaries of what’s possible in the tech industry.\' and explore opportunities for innovation and collaboration!

Experience

1. Junior Technical Associate

   ESDS Software Solution Limited

   Jul 2024 — Present · Nashik, IN

   Provided dedicated support via live chat and tickets, resolving web hosting, CMS (WordPress), email, DNS, SSH and server issues with a 90% resolution rate while escalating complex cases to L2/L3 teams or the UK team.• Demonstrated expertise in tasks like Linux administration, file systems, crons, backups and networking concepts.• Installed and configured control panels (cPanel, DirectAdmin, Plesk), web servers (Apache, Nginx), mail servers (Exim), FTP, DNS server setup, management and SSL certificates for secure domain hosting.• Managed 20+ shared servers, monitoring load, disk space, malware using tools like Immunify360, and critical services (Exim, Apache, MySQL); optimized PHP settings, performed Exim tweaks, and resolved MySQL database issues.• Enhanced operational efficiency through automation, performing RCA to fix issues, applying kernel updates/patches, and implementing server hardening to secure systems against vulnerabilities. Managed access and resolved server downtimes by rebooting, analyzing logs, and addressing root causes ensuring minimal downtime as the top priority.

Education

• TechnoKraft Training & Solution PVT. LTD.

  Cisco Certified Network Associate (CCNA)

• C.M.C.S. College, Nashik

  Higher Secondary Schooling, Science

• Sahaj Blossom High School, Nashik

  Secondary Schooling

• TechnoKraft Training & Solution PVT. LTD.

  Red Hat Enterprise Linux 9

• Savitribai Phule Pune University

  Bachelor of Business Administration - BBA, Computer Applications