Maharishi Milan Jaiswal

Senior Quality Analyst @Tech Mahindra

Gurugram, HR, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Senior Quality Analyst @Tech Mahindra

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Gurugram, IN

EDUCATION

2016 — 2021

Delhi University

Bachelor of Arts - BA

ABOUT MAHARISHI MILAN JAISWAL

A Result Oriented Professional. My Mission : I should Choose to Accept. Listen like Sherlock, Audit like a Pro. Give Feedback that Sparks Real Improvement. Spot Trends, Suggest Changes, and Fuel Performance. Make Training Smarter, Sharper, and Impactful. Keep Quality Reports Clear, Concise, and Meaningful.I Bring: 5+ years of hands-on experience in Operations Management, Quality Assurance, and Compliance (BPO & Content Moderation). A passion for Quality, Analytics, and continuous Process Improvement. Jedi-level attention to detail with a knack for Policy Enforcement Accuracy. The ability to coach, mentor, and engage teams without sounding like a robot. Proven success in enhancing customer experience, compliance management, and driving key metrics (NPS, FCR, AHT, Sales Revenue).Domains I’ve worked in: Banking | Travel | Content Moderation

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Maharishi Milan Jaiswal — Senior Quality Analyst at Tech Mahindra in Gurugram, HR, IN | Unifers