Michael Miller

Director of Operations Partner @Tiki\'s Grill & Bar

A hip, open-air restaurant with a retro South Pacific vibe, Tiki\'s Grill & Bar features a menu that highlights Executive Chef Ronnie Nasuti\'s passion for sourcing fresh fish and meats, locally grown and farmed ingredients. The restaurant appeals to locals and visitors alike, as it boasts live local musicians 7 days a week and free valet parking. Tiki\'s provides an American and Pacific-Rim fusion menu with flavors of the islands. Offers indoor and outdoor seating where you can catch beautiful ocean views and breathtaking sunsets overlooking Waikiki Beach every evening. October 2016 - Present • Director of Operations • Promote Tiki’s values and goals • Generate sales and increase profit • Provide leadership in day-to-day operations, while maintaining focus on Tiki’s strategic goals • Develop and lead an award winning management team • Develop, maintain and improve business relations with all of Tiki’s guests and vendors October 2013 - October 2016 • General Manager • Oversee all hiring, and development of all team members • Direct department(s) to achieve objectives • Research (competitive analysis) • Develop, maintain and improve business relations with all of Tiki’s customers • Leverage marketing and data tools for results; digital dining, open table, facebook, twitter, Instagram four square, AlohaPOS, Venga, Zoho CRM, Gather, HotSchedules, Avero, Aireus, Basecamp, Slack October 2003 -October 2013 • Director of Sales & Marketing • Create, maintain and follow-up for the entire sales process. • Analyze sales statistics to determine business growth potential, and evaluate effectiveness of on-going sales programs • Represent the “company face” in public, for all media, including Community Events, TV, Radio, Print, and Social • Actively seek out and target new customers and sales opportunities, Initiate action plan to approach and secure new business Tiki’s