Mahalingam Balasubramanian

Senior Program Manager | Driving Generative AI and ML/DL Projects | Passionate about AI Innovation

Role: Senior Program Manager at Encora Inc.
Location: Chennai, TN, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Senior Program Manager
Encora Inc.
Mar 2023 — Present
Program, Delivery Management and Presales SupportMonitored project metrics and KPIs to identify areas of improvementLed cross-functional teams to successfully complete strategic projects within tight deadlinesImplemented Generative AI, Agentic AI, Machine Learning, Deep Learning, and Natural Language Processing in multiple use casesDeveloped and deployed Conversational Analytics for Data Analytics clients.Agentic AI chatbot integrated in Slack with Actionable insights

Education

St. Joseph's College, Cuddalore
B.Sc, Computer Science
1995 — 1998
Jamal Mohammed College, Trichy
M.Sc, Computer Science
1998 — 2000

Skills

Pmp
Project Management
Sdlc
Pre-Sales
Software Project Management
Certified Scrum Master Csm
Agile Project Management
Itil
Software Implementation
Resource Management
Agile Methodologies
Project Delivery
Requirements Analysis
Agile
Function Point Analysis
Crm
Android Sdk
Mobile Applications
Soa
Business Analysis
Software Development Life Cycle (Sdlc)

Contact information

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Work email
•••••@coforge.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Coforge

IT Services and IT Consulting · 44K employees · Noida, Uttar Pradesh, India

Where AI engineering meets industry expertise. Coforge is an AI-native engineering services leader, where AI is the very foundation of how we design, build, and deliver intelligent solutions for our clients. We use AI and hyperspecialized industry expertise to engineer autonomous enterprises. We combine AI agents with our AI-enabled workforce, including specialized FDEs in hybrid pod-based delivery units. With a deep focus on trusted AI, our solutions are secure, governed, and enterprise-grade. We are outcome-led by design. Moving beyond AI experimentation, we deliver measurable business outcomes – lower operating costs, faster cycle times, higher conversion rates, and sustained margin growth. With an execution intensity that’s uniquely our own, Coforge has emerged as the 7th largest Indian IT services firm, with a revenue growth rate nearly 8x the industry average. “We are somewhat atypical in our approach to solving business problems. We are specialists, not just engineers and technologists, who spend an inordinate amount of time understanding the targeted functional spaces that we focus on.” — Sudhir Singh, CEO Coforge is a certified Great Place to Work® (5 years in a row), recognized for excellence in Employee Engagement, Learning & Development, and Corporate Social Responsibility. Our Greater Noida HQ runs entirely on 100% green energy. Through initiatives like The Coforge Public Library, we provide free, inclusive access to knowledge in Noida, Hyderabad, and Gurugram—and intend to expand this network across India. Coforge has been recognized by leading analysts and advisory firms, including Gartner, Forrester, ISG, Everest Group, HFS Research, and others.

coforge.com

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Experience

Senior Program Manager

Education

St. Joseph's College, Cuddalore

Jamal Mohammed College, Trichy

Skills

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