Mahalakshmi Murugan

About Mahalakshmi Murugan

Thanks for stopping by! I am an IT professional with 5.9 years of experience…

Experience

1. Technical Project Coordinator

   Virtual Tech Gurus, Inc

   Mar 2024 — Present · Coimbatore, IN

   Project Coordination & Delivery*Created and facilitated internal and external project kickoffs to ensure stakeholder alignment.* Developed project plans, schedules, and supporting documentation to guide execution.* Coordinated with the Procurement team for timely hardware delivery and tracked inventory readiness.* Partnered with vendors and installation teams to ensure smooth on-site implementation.* Raised Purchase Orders (POs) and managed customer invoicing via the Empower platform.* Monitored project financials, ensured closeout of travel and vendor costs, and supported true-up processes.•Migration & Cutover Management* Managed and led migration/cutover calls, ensuring site readiness, process compliance, and deliverable completion.* Participated in Go/No-Go calls and handled Level 1 escalations during migrations.* Sent hourly cutover updates and EOD migration status reports to key stakeholders.*Conducted post-migration “morning-after” status calls to confirm operational stability.* Collected and packaged all migration deliverables/artifacts for client submission.* Centralized all project documentation (migration, cutovers, reports) in a secure repository for future reference.•Stakeholder Communication & Reporting* Sent weekly status reports to stakeholders and internal teams, highlighting project progress and blockers.* Participated in regular project meetings to provide updates and coordinate across teams.* Maintained effective cross-departmental communication, including escalation tracking and follow-ups.*Conducted project close-out meetings with partners and internal teams.* Supported and participated in Lessons Learned sessions and secured client sign-off at project completion.

Education

• Literacy Mission Matriculation Higher Secondary School

  High School Diploma, Accounting and Computer Science

• PSG College of Arts and Science

  Bachelor of Commerce - BCom, Business Process Services (BPS)

• Bharathiar University

  Master of Business Administration - MBA, Human Resources Management and Services