Mahak Chhajer
IPO | Mckinsey | Innovation coach |11+ yrs in building High Performing Organizations | Business Transformation | Strategic Planning | Design Thinking & Innovation
- Role
- Vice President - Strategy & Expansion at Smartworks
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Mahak Chhajer
A strategic leader with a decade of experience driving digital transformation and innovation across the US and India. At McKinsey, I led customer experience redesigns for major public and private sector entities, consistently delivering 30-50% improvements in efficiency and satisfaction metrics through human-centered design approaches and digital interventions. Previously, I helped build India\'s educational landscape as a founding team member of Ashoka University and the Asian Century Foundation, working directly with the leadership to execute strategic vision. At ACF, I launched AsiaSlate, an edtech platform partnering with 20+ global universities, and secured $1.6M in seed funding.My approach combines analytical rigor from my McKinsey consulting experience with creative problem-solving honed through design thinking training from the D-School. As co-founder of dVan, I\'ve trained professionals globally in innovation methodologies.My expertise is in- Digital transformation & CX innovation- Strategic planning & project management- Cross-functional team leadership & stakeholder engagement - Design thinking & user research- Education & Public sector I\'m passionate about leveraging technology and human-centered design to create scalable impact. Currently seeking opportunities in strategic planning, new product strategy, and business transformation.
Experience
Vice President - Strategy & Expansion
Apr 2025 — Present · Gurugram, IN
Spearheaded the Go-to-Market strategy for a one-stop-solution product targeting GCCs, establishing a strong pre-launch funnel.• Developed and executed the comprehensive IPO roadshow & Earnings call narrative and collateral; IPO was ~14X oversubscribed and share price has risen post-IPO.• Conceptualized the inaugural, leadership-wide strategy summit to define post-IPO growth plans and establish measurable KPIs across departments.
Education
NYU Stern School of Business
Master of Business Administration - MBA, Technology
Hasso Plattner Institute
Advanced Track Design Thinking, full time, Design Thinking
2018 — 2019
Hindu College, Delhi University
Bachelor of Arts (B.A.), Economics
2008 — 2011
Skills
- Admissions Counseling
- International Admissions
- Higher Education
- Operations Management
- Business Alliances
- Offline Marketing
- New Business Development
- Strategic Planning
- Strategy
- E-Commerce
- Business Strategy
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