Mahak Mundra
Gainsight Administrator at Cvent | 3x Adobe Certified Marketo Expert | SQL | CRM/Marketing Data Analyst | 1x Salesforce Certified
- Role
- Lead Analyst at Cvent
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Mahak Mundra
I\'m a results-driven marketing professional specializing in Marketo with a comprehensive…
Experience
Lead Analyst
Jun 2024 — Present · Gurugram Tehsil, IN
Journey Orchestrator: Designed, configured, and launched dynamic customer programs (e.g, onboarding, renewal alerts, usage campaigns) using advanced branching logic, token mapping, and multi-step scheduling.Rules Engine: Built and optimized data-driven rules for automating health scores, email triggers, task creation, and data syncs across systems.Data Designer: Created multi-source datasets by merging standard and custom objects, enabling advanced reporting and segmentation use cases.Reporting & Dashboards: Developed actionable reports and visual dashboards for Customer Success teams, leadership reviews, and campaign analytics.Data Management: Maintained data hygiene by troubleshooting data inconsistencies, validating custom object configurations, and handling field mappings.Connectors & Integrations: Managed daily syncs between Gainsight and systems like Salesforce and Snowflake, ensuring reliable data flow across customer lifecycle systems. Passionate about driving customer engagement and operational excellence through automation and insights-Would you like me to add keywords for better visibility or tailor this for a job application context?
Education
JECRC
Bachelor of Technology - BTech
2012 — 2016
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