Mahaganapathy Gajendran
Team Lead at Firstsource with expertise in People Management
- Role
- Team Lead at Firstsource
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Mahaganapathy Gajendran
My commitment with dedication into continuous learning transcends the title of Team Lead,…
Experience
Team Lead
Apr 2024 — Present · Chennai, IN
Lead a team of 25+ members to meet SLA metrics for Production, Quality, and client expectations.• Implemented continuous process improvement strategies to enhance team performance and efficiency.• Achieved a significant increase in productivity and quality standards, resulting in improved client satisfaction and retention.
Skills
- Outsourcing
- Customer Relationship Management (Crm)
- Team Management
- Business Analysis
- Business Process Outsourcing (Bpo)
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.