Dan Rodrigues
Senior Ux Designer Workforce Management @Lloyds Banking Group
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WORK HISTORY
Senior Ux Designer Workforce Management @Lloyds Banking Group
Manchester, GB
Leading UX design for a new, group-wide workforce management platform supporting frontline colleagues across telephony and branch operations.After three years contracting with Lloyds Banking Group, I was appointed as a permanent member of staff to continue leading UX across a strategically critical programme, reflecting long-term ownership and continuity of design leadership.I am responsible for end-to-end UX across a complex operational system used by strategic planners, schedulers, managers and frontline colleagues, covering- Demand forecasting and capacity planning- Scheduling and supply management- Colleague data, holidays and adherence- Operational decision-making and performance insightWorking closely with product, engineering, operations and senior stakeholders to shape the future of workforce planning across the Group, ensuring solutions are scalable, usable, and aligned with real operational needs.This role combines hands-on design execution with strategic UX leadership, influencing product direction, service design decisions, and long-term platform evolution.
EDUCATION
Stockport College
Foundation Course - Art and Design
University of Wolverhampton
BA hons, Graphic Design
Cheadle Hulme High School
High School, A Level Art, Biology, Geography
SKILLS
ABOUT DAN RODRIGUES
I\'m a Lead UX Designer with over 15 years\' experience designing digital products that are not only beautiful but genuinely useful. I’ve worked across B2C and B2B sectors — from fashion to finance — and I thrive in turning complexity into clarity.Currently at Lloyds Banking Group (contract), I’m leading UX for core colleague-facing tools across brands like Lloyds, Halifax, and Bank of Scotland. My focus: enhancing accessibility, aligning teams through strong UX strategy, and delivering high-impact, user-centered solutions.I’m passionate about inclusive design, design systems, and creating seamless journeys that drive both business and user value. Whether I’m sketching out flows, prototyping interactions, or aligning with stakeholders, my approach is collaborative, strategic, and always grounded in empathy.Let’s build better experiences — together.
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