Maggi Shinouda
Director, Engineering @Manulife
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WORK HISTORY
Director, Engineering @Manulife
Waterloo, ON, CA
Lead a cross-functional engineering value streamFocus on business outcome and technical excellence
EDUCATION
University of Guelph
Bachelor, Computer and Information Science
Insurance Institute of Canada
GIE - General Insurance Essentials Certificate
Insurance Institute of Canada
Chartered Insurance Professional
SKILLS
ABOUT MAGGI SHINOUDA
With over 25 years of experience in software engineering and leadership, I specialize in driving large-scale digital transformations and building high-performing, agile teams. As Director of Engineering at Manulife, I lead strategic initiatives in Group Benefits, including the Claims System Transformation—one of the most ambitious programs in the company’s history. My work has consistently delivered measurable business value through cloud modernization, automation, and data-driven decision-making, earning recognition such as the VersaFi Executive Leaders Award and Manulife’s STARS of EXCELLENCE.I’m passionate about cultivating a culture of innovation, accountability, and continuous improvement. My leadership style blends strategic thinking with hands-on execution, enabling teams to thrive while delivering high-quality, scalable solutions. I enjoy mentoring future leaders, championing emerging technologies, and collaborating across business and technology to solve complex challenges—especially in the evolving landscape of insurance and digital transformation.
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