Maggie McClendon

About Maggie McClendon

My career in medical Aesthetics is characterized by a robust commitment to driving exceptional sales results through a deep understanding of aesthetic dermatology services. Leveraging my customer-centric approach, I\'ve excelled in virtual consultations and outbound sales, adeptly fostering relationships and building trust with clients. My proficiency in consultative sales is backed by my ability to analyze and understand client needs, leading to the generation of significant monthly sales. With a firm grasp on product knowledge and service capabilities, our team consistently outperforms targets, thanks to our united efforts in delivering unparalleled value to our patients.My sales career is balanced by my experiences in attracting, mentoring, and nurturing talent has helped me deliver strong teams that are highly capable and accustomed to delivering groundbreaking results and leading teams of their own.

Experience

1. Medical Aesthetic Sales Specialist (Remote)

   LaserAway

   Apr 2021 — Present · US

   Achieve Sales Success: Meet and exceed individual sales goals through proactive engagement and effective virtual consultations.Conduct Personalized Consultations: Use phone or video calls to educate prospective customers on LaserAway’s treatments, tailoring recommendations to meet their unique aesthetic goals.Engage with Prospects: Initiate outbound calls to company-generated leads, building trust and rapport with customers to foster long-term relationships.Present Treatment Plans: Deliver professional and compelling presentations of LaserAway’s services, helping customers understand their options and feel confident in their choices.Collaborate with Teams: Work closely with Location Directors, Patient Care Coordinators, and Regional Directors to coordinate scheduling and ensure seamless patient experiences.Offer Financing Solutions: Educate customers on financing options, guiding them through payment plans to make their aesthetic dreams a reality.Resolve Customer Concerns: Partner with internal teams to address disputes and ensure satisfaction, always aligning with LaserAway’s commitment to excellence.Support Brand Standards: Collaborate with medical professionals to uphold LaserAway’s protocols and deliver exceptional, brand-aligned customer experiences.Contribute to Team Success: Foster a team-oriented culture by supporting colleagues and embodying LaserAway’s core values in every interaction.

Education

• Drexel University's LeBow College of Business

  Courses in Marketing

  1983 — 1986

• Florida College of Natural Health-Brandenton

  Certification, License, Aesthetics, Skin & Body Care

• Florida College of Natural Health-Miami

  Full Specialist Licensed Professional, Aesthestics, Makeup, Skin & Body Care

  1996 — 1997

• Nail School of Technology

  Licensed Nail Technician, Nail Technology

  1996 — 1997

• Florida College of Natural Health-Miami

  Full License- Medical Aesthetics, Cosmeceuticals

  1998 — 2000

Skills

• Marketing
• Visual Merchandising
• Loss Prevention
• Customer Satisfaction
• Fragrance
• Staff Management
• Time Management
• Quality Assurance
• Consultative Selling
• Recruiting
• Staff Development
• Email Marketing
• Education
• Brand Development
• Fashion
• Human Resources
• Product Knowledge
• Product Development
• Makeovers
• Store Management
• Cosmetics
• People Development
• Budgets
• Sales Process
• Skin Care
• Curriculum Development
• Microsoft Office
• Sales
• Team Leadership
• Key Client Relationships
• Program Management
• Spa
• Medical Billing
• Employee Training
• Brand Management
• Cross-Functional Team Leadership
• Onboarding
• Marketing Strategy
• Aesthetics
• Educational Leadership