Maggie M.
General Manager @Burberry
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WORK HISTORY
General Manager @Burberry
Richmond, BC, CA
Leading the launch and operations of Burberry’s new McArthurGlen Vancouver pop-up. Oversee all aspects of store performance, including sales, client experience, visual merchandising, and team development, while upholding Burberry’s luxury standards and brand vision.
EDUCATION
Sheridan College
Certificate, Fine and Studio Arts
Vancouver Art Therapy Institute
Masters, Art Therapy
University of Toronto
Honours BA, Fine Art and Exceptionality in Human Learning
ABOUT MAGGIE M.
As the General Manager of Burberry McArthurGlen, I’m proud to lead a talented team that delivers luxury retail experiences rooted in excellence, creativity, and genuine connection. I bring more than a decade of leadership experience with global brands including Sephora, Kate Spade, and Turnabout Luxury Resale, where I built high-performing teams, turned around underperforming stores, and consistently exceeded sales and client engagement goals.Throughout my career, I’ve specialized in developing people and transforming culture. I’m known for creating motivated, inclusive teams who deliver exceptional results, from driving multimillion-dollar growth and top customer satisfaction rankings to mentoring future leaders who advance into management roles.My approach is hands-on, strategic, and people-centered. I believe that authentic leadership, operational excellence, and a passion for storytelling are what truly elevate the client experience and drive lasting success.
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