Maggie Klare
Executive Director, Human Resources Operations @Community Health Network
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WORK HISTORY
Executive Director, Human Resources Operations @Community Health Network
Indianapolis, IN, US
At Community I lead the development and execution of a comprehensive HR Operations strategy that aligns with organizational priorities and supports a diverse workforce. I oversee a high-performing team, providing coaching, mentoring, and performance management to foster growth and engagement. I manage vendor relationships, negotiate contracts, and optimize spend to ensure long-term value. I also direct enterprise-wide HR data governance efforts to maintain data integrity, security, and accessibility, while overseeing the architecture and delivery of HR data reporting and analytics to support informed decision-making.In addition, I oversee the Payroll team responsible for processing compensation for more than employees, ensuring compliance with all federal, state, and local regulations. I am currently leading efforts for the implementation and operations of an HR Service Center focused on delivering benchmark service to employees and leaders. I drive workflow optimization and process improvements to enhance team productivity, conduct benchmarking and KPI development to align HR goals with strategic outcomes, and manage the HR Operations budget to balance cost control with competitive benefit offerings.
EDUCATION
Indiana Wesleyan University
Bachelors
ABOUT MAGGIE KLARE
As a strategic and people-centric HR leader, I bring a robust operational and HR systems background to the table. I believe in positioning HR support functions as trusted partners to the business, while spearheading transformative initiatives that yield positive outcomes. Throughout my career, I\'ve adeptly managed multiple stakeholders and competing priorities, having been exposed to the intricacies of supporting two major acquisitions and navigating an IPO. My approach revolves around setting clear and actionable visions, and driving advancements in human resources functions and initiatives. I take pride in delivering complex HR projects on time and within budget, always ensuring alignment with overarching business objectives while tackling intricate business challenges head-on. Recognized as a valued resource by executive management, Boards of Directors, employees, and HR teams alike, I\'ve supported employee bases of up to individuals. Highlights of my achievements include: Orchestrated complete turnaround of the Workday HRIS team, streamlining processes, reducing steps by 43%, and bolstering organizational efficiency. Pioneered HRSD governance post-IPO, boosting HR project capture by 90% and optimizing HR case management in ServiceNow. Established the Administrative Services Center delivery model, centralizing administrative functions under a single entity and generating $1.5 million in cost savings, while ensuring consistent duties and enhancing the productivity of business partners.
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