Maggie Cheek Richards

Coach | Team Development | Curriculum Strategist | Educator at Heart

Role: Training Specialist at Proton.ai
Location: Cleveland, OH, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

Experience

Training Specialist
Proton.ai
Jul 2025 — Present

Education

University of Washington
Law, Societies and Justice; Political Science
2006 — 2010
John Carroll University
Master of Education - MEd, Social Studies Teacher Education

Contact information

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Work email
•••••@proton.ai
Personal email
•••••@•••••.com
Direct dial
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Current company

Proton.ai

Information Technology & Services · 130 employees · Founded 2018

Proton.ai is an AI-powered CRM platform designed specifically for distributors to enhance their sales operations and boost revenue growth. Founded in 2018 by Benj Cohen, the company is based in Cambridge, Massachusetts, and has grown to over 50 employees. Proton.ai focuses on providing tailored technology solutions that address the unique challenges faced by distributors. The platform includes a full CRM system that ranks accounts by opportunity size and offers omnichannel solutions for sales and customer service teams. It leverages AI to deliver insights, such as personalized cross-sell and upsell recommendations, predictive analytics, and real-time alerts on customer buying behavior. Additionally, Proton.ai features automation tools for routine tasks and integrates data from various sources. An emerging product, Proton BI, allows users to analyze sales trends and performance directly within the CRM. Proton.ai serves major distributors like R.S. Hughes and MSC, with customers reporting significant sales increases. The company has experienced rapid growth, particularly in its CRM business, and has raised $20 million in Series A funding to support its expansion.

proton.ai

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Experience

Training Specialist

Education

University of Washington

John Carroll University

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