Maggie Armstrong

Staff / Principal Product Designer | 0→1 & Growth | Two-Sided Marketplaces | Health, Community & Trust-Driven Products

Role
Principal Product Designer at Cleo
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Maggie Armstrong

I’m a Staff / Principal Product Designer with 10+ years of experience designing two-sided marketplaces and consumer platforms that drive real-world impact. My work sits at the intersection of 0→1 product thinking, growth, and high-craft execution—helping teams turn ambiguous problem spaces into clear, shipped experiences that improve activation, engagement, and retention. Most recently, I’ve been leading design for a caregiving and health platform, where I- Increased onboarding completion by 31%, unlocking $2M+ in revenue - Improved engagement (+35% increase in provider messaging) by building trust and redefining how we deliver personalized value - Built and scaled a design system that reduced costs by $650K annually What I’m known for- Designing two-sided ecosystems: Balancing the needs of multiple user groups and creating meaningful value exchange between them - Turning ambiguity into strategy: Framing the right problems, defining opportunities, and aligning teams around a clear direction - Shipping and learning quickly: Using prototyping, A/B testing, and data to validate ideas and drive decisions - Raising the bar for quality: Strong interaction design, systems thinking, and attention to detail - Designing for trust and emotional context: Especially in health, caregiving, and relationship-driven products What I care about:I’m most motivated by products that sit in high-stakes, human moments—where design can help someone feel more confident asking for help, more supported navigating a challenge, and more connected to others. I believe great product design doesn’t just solve problems—it creates clarity, trust, and forward momentum.

Experience

  1. Principal Product Designer

    Cleo

    Nov 2024 — Present

Education

  • Rhode Island School of Design

    Bachelor of Fine Arts (B.F.A.) with Honors, Printmaking

    2006 — 2010

Skills

  • Android
  • Project Planning
  • Adobe Creative Suite
  • Teamwork
  • Art
  • Graphic Design
  • Creative Direction
  • Visual Arts
  • Fine Art
  • Indesign
  • Painting
  • Project Management
  • Mobile Applications
  • Art Direction
  • User Interface Design
  • Photoshop
  • User Experience Design
  • Drawing
  • Photography
  • User Research
  • Mobile Design
  • Adobe Photoshop
  • Adobe Illustrator
  • Books
  • Creative Problem Solving
  • Illustration
  • Graphics
  • User Experience
  • Illustrator

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Maggie Armstrong — Principal Product Designer at Cleo in San Francisco, CA, US | Unifers